Sabtu, 26 Juli 2014

CARA PROGRAM PABX PANASONIC KX-TDA 100-08176905471

CARA PROGRAM PABX PANASONIC KX-TDA 100/200/600


Basic Programming........
[000] Date & Time...........................................................................................................................................
[001] System Speed Dialling Number.............................................................................................................. 24
[002] System Speed Dialling Name................................................................................................................. 24
[003] Extension Number ................................................................................................................................. 24
[004] Extension Name .................................................................................................................................... 25
[005] Extension Personal Identification Number (PIN) .................................................................................... 25
[006] Operator Assignment............................................................................................................................. 25
[007] DSS Console Paired Telephone ............................................................................................................. 25
[008] Absent Message.................................................................................................................................... 26
[010] Charge Margin....................................................................................................................................... 26
[011] Charge Tax ............................................................................................................................................ 26
[012] Charge Rate per Unit............................................................................................................................. 26
2.1.4 System Management Programming......................................................................
[100] Flexible Numbering................................................................................................................................ 27
[101] Time Service Switching Mode ................................................................................................................ 27
[102] Time Service Starting Time.................................................................................................................... 27
[103] Idle Line Access (Local Access)............................................................................................................. 28
[110] System Password for Administrator—for PT Programming.................................................................... 28
[111] System Password for User—for PT Programming.................................................................................. 28
[112] Manager Password................................................................................................................................ 28
[120] Verification Code ................................................................................................................................... 28
[121] Verification Code Name.......................................................................................................................... 29
[122] Verification Code Personal Identification Number (PIN) ......................................................................... 29
[123] Verification Code COS Number.............................................................................................................. 29
[130] Decimal Point Position for Currency ....................................................................................................... 29
[131] Currency................................................................................................................................................ 29
[190] Main Processing (MPR) Software Version Reference ............................................................................ 30
2.1.5 Timer Programming .........................................................................................................31
[200] Hold Recall Time ................................................................................................................................... 31
[201] Transfer Recall Time.............................................................................................................................. 31
[203] Intercept Time........................................................................................................................................ 31
[204] Hot Line Waiting Time ............................................................................................................................ 31
[205] Automatic Redial Repeat Times ............................................................................................................. 31
[206] Automatic Redial Interval....................................................................................................................... 31
[207] Door Unlock Time.................................................................................................................................. 31
[208] Call Duration Count Starting Time for LCOT .......................................................................................... 32
[209] DISA Delayed Answer Time ................................................................................................................... 32
[210] DISA Trunk-to-Trunk Call Prolong Time.................................................................................................. 32
[211] DISA Intercept Time ............................................................................................................................... 32
2.1.6 TRS/Barring/ARS Programming ......................................................................................33
[300] TRS/Barring Override by System Speed Dialling................................................................................... 33
[301] TRS/Barring Denied Code...................................................................................................................... 33
[302] TRS/Barring Exception Code ................................................................................................................. 33
PT Programming Manual 5
[303] Special Carrier Access Code..................................................................................................................33
[304] Emergency Number ...............................................................................................................................33
[320] ARS Mode .............................................................................................................................................33
[321] ARS Leading Number............................................................................................................................34
[322] ARS Routing Plan Table Number............................................................................................................34
[325] ARS Exception Number ..........................................................................................................................34
[330] ARS Routing Plan Time Table ................................................................................................................34
[331–346] ARS Routing Plan Table (1–16) (KX-TDA30/KX-TDA100/KX-TDA200 only)..................................35
[347] ARS Routing Plan Table (1–48) (KX-TDA600 only) ................................................................................35
[350] ARS Carrier Name.................................................................................................................................35
[351] ARS Trunk Group for Carrier Access......................................................................................................35
[352] ARS Removed Number of Digits for Carrier Access...............................................................................35
[353] ARS Carrier Access Code ......................................................................................................................36
2.1.7 Trunk Programming ......................................................................................................... 37
[400] LCOT/BRI Trunk Connection ..................................................................................................................37
[401] LCOT/BRI Trunk Name...........................................................................................................................37
[402] LCOT/BRI Trunk Group Number.............................................................................................................37
[409] LCOT/BRI Trunk Number Reference ......................................................................................................37
[410] LCOT Dialling Mode...............................................................................................................................37
[411] LCOT Pulse Rate...................................................................................................................................37
[412] LCOT DTMF Minimum Duration .............................................................................................................38
[413] LCOT CPC Signal Detection Time—Outgoing .......................................................................................38
[414] LCOT CPC Signal Detection Time—Incoming .......................................................................................38
[415] LCOT Reverse Circuit .............................................................................................................................38
[416] LCOT Pause Time .................................................................................................................................38
[417] LCOT Flash/Recall Time.........................................................................................................................38
[418] LCOT Disconnect Time...........................................................................................................................38
[420] BRI Network Type ..................................................................................................................................39
[421] BRI DIL/DDI/MSN Selection ...................................................................................................................39
[422] BRI Subscriber Number.........................................................................................................................39
[424] BRI Layer 1 Active Mode ........................................................................................................................39
[425] BRI Layer 2 Active Mode ........................................................................................................................39
[426] BRI Configuration ..................................................................................................................................39
[427] BRI TEI Mode ........................................................................................................................................40
[450] DIL 1:1 Destination ................................................................................................................................40
[451] DID Number...........................................................................................................................................40
[452] DID Name ..............................................................................................................................................40
[453] DID Destination......................................................................................................................................40
[471] Host PBX Access Code ..........................................................................................................................41
[472] Extension-to-Trunk Call Duration ............................................................................................................41
[473] Trunk-to-Trunk Call Duration ...................................................................................................................41
[475] DISA Silence Detection ..........................................................................................................................41
[476] DISA Continuous Signal Detection .........................................................................................................41
[477] DISA Cyclic Signal Detection..................................................................................................................41
[490] Caller ID Signal Type ..............................................................................................................................42
[491] Pay Tone Signal Type (KX-TDA100/KX-TDA200/KX-TDA600 only) .......................................................42
2.1.8 COS Programming .......................................................................................................... 43
[500] Trunk Group Number ..............................................................................................................................43
[501] TRS/Barring Level..................................................................................................................................43
[502] Trunk Call Duration Limitation.................................................................................................................43
[503] Call Transfer to Trunk ..............................................................................................................................43
[504] Call Forwarding to Trunk.........................................................................................................................43
[505] Executive Busy Override........................................................................................................................44
[506] Executive Busy Override Deny ...............................................................................................................44
[507] DND Override ........................................................................................................................................44
[508] Account Code Mode ...............................................................................................................................44
[509] TRS/Barring Level for System Speed Dialling ........................................................................................44
[510] TRS/Barring Level for Extension Dial Lock .............................................................................................44
[511] Manager Assignment.............................................................................................................................44
6 PT Programming Manual
[512] Permission for Door Open Access.......................................................................................................... 45
[514] Time Service Manual Switching ............................................................................................................. 45
[515] Wireless XDP Parallel Mode for Paired Telephone................................................................................. 45
[516] Programming Mode Limitation................................................................................................................ 45
2.1.9 Extension Programming...................................................................................................46
[600] EXtra Device Port (XDP) Mode .............................................................................................................. 46
[601] Terminal Device Assignment .................................................................................................................. 46
[602] Class of Service .................................................................................................................................... 46
[603] Extension User Group ............................................................................................................................ 46
[604] Extension Intercept Destination.............................................................................................................. 47
[605] Call Forwarding—No Answer Time ........................................................................................................ 47
[606] CLIP/COLP Number.............................................................................................................................. 47
[620] Incoming Call Distribution Group Member.............................................................................................. 47
[621] Incoming Call Distribution Group Delayed Ringing................................................................................. 47
[622] Incoming Call Distribution Group Floating Extension Number ............................................................... 47
[623] Incoming Call Distribution Group Name ................................................................................................. 48
[624] Incoming Call Distribution Group Distribution Method............................................................................ 48
[625] Destination for Overflow Time Expiration ............................................................................................... 48
[626] Overflow Time ....................................................................................................................................... 48
[627] Destination When All Busy ..................................................................................................................... 48
[628] Queuing Call Capacity........................................................................................................................... 49
[629] Queuing Hurry-up Level ......................................................................................................................... 49
[630] Queuing Time Table ............................................................................................................................... 49
[631] Sequences in Queuing Time Table......................................................................................................... 49
[632] Maximum Number of Agents .................................................................................................................. 49
[640] Extension User Groups of a Paging Group ............................................................................................ 50
[641] External Pagers of a Paging Group........................................................................................................ 50
[650] Extension User Groups of a Pickup Group............................................................................................. 50
[660] VM Group Floating Extension Number................................................................................................... 50
[680] Idle Extension Hunting Type................................................................................................................... 50
[681] Idle Extension Hunting Group Member .................................................................................................. 51
[690] PS Registration...................................................................................................................................... 51
[691] PS Termination ...................................................................................................................................... 51
[692] Personal Identification Number (PIN) for PS Registration ...................................................................... 52
[699] CS Status Reference............................................................................................................................. 52
2.1.10 Resource/Interface Programming ....................................................................................53
[700] External Pager Floating Extension Number ........................................................................................... 53
[710] Music Source Selection for BGM (with the KX-TDA30)/BGM2 (with the KX-TDA100/KX-TDA200/KXTDA600)
......................................................................................................................................................... 53
[711] Music on Hold........................................................................................................................................ 53
[712] Music for Transfer .................................................................................................................................. 53
[720] Doorphone Call Destination ................................................................................................................... 54
[729] Doorphone Number Reference .............................................................................................................. 54
[730] Outgoing Message (OGM) Floating Extension Number......................................................................... 54
[731] Outgoing Message (OGM) Name........................................................................................................... 54
[732] DISA Security Mode ............................................................................................................................... 55
2.1.11 SMDR & Maintenance Programming ...............................................................................56
[800] RS-232C Parameter—New Line Code ................................................................................................... 56
[800] RS-232C Parameter—Baud Rate........................................................................................................... 56
[800] RS-232C Parameter—Word Length ....................................................................................................... 56
[800] RS-232C Parameter—Parity Bit ............................................................................................................. 56
[800] RS-232C Parameter—Stop Bit Length ................................................................................................... 56
[801] External Modem Control........................................................................................................................ 56
[802] SMDR Page Length............................................................................................................................... 56
[803] SMDR Skip Perforation.......................................................................................................................... 57
[804] SMDR Outgoing Call Printing................................................................................................................. 57
[805] SMDR Incoming Call Printing................................................................................................................. 57
[810] Remote Programming ............................................................................................................................ 57
[811] Modem Floating Extension Number ....................................................................................................... 57
PT Programming Manual 7
[812] ISDN Remote Floating Extension Number .............................................................................................57
2.1.12 Card Programming .......................................................................................................... 58
[900] Slot Card Type Reference......................................................................................................................58
[901] Slot Card Deletion..................................................................................................................................58
[902] Slot Card Reset .....................................................................................................................................58
[910] OPB3 Option Card Type Reference (KX-TDA100/KX-TDA200/KX-TDA600 only)..................................58
[911] OPB3 Option Card Deletion (KX-TDA100/KX-TDA200/KX-TDA600 only)..............................................58

harga pabx panasonic terbaru KX-NS 300 >>08176905471


HARGA JUAL PABX PANASONIC KX-NS300 DAN SPESIFIKASI
Pabx Panasonic KX-NS300 Smart IP PBX adalah sistem komunikasi untuk perusahaan kecil dan menengah yang dapat diupgrade kapasitasnya sesuai dengan kebutuhan bisnis. Pabx Panasonic KX-NS300 memiliki fitur dan dimnulai dengan kapasitas 6 Analog Trunk dan 18 ekstension ( 2 Digital 16 Single Line), hingga 192 ekstensio dengan Unit Ekspansion.
Pabx Panasonic KX-NS300 juga merupakan sistem komunikasi Unified yang memiliki fitur kaya IP seperti menghubungkan ponsel, pesan suara terpadu dan e -mail, instant messaging ( chatting ), dan informasi keberadaan. Hal ini juga dapat menggunakan aplikasi seperti solusi call center , ponsel solusi, dan voice mail sistem untuk menyediakan efisiensi kerja yang lebih dan peningkatan kepuasan pelanggan .
Membantu Meningkatkan Layanan Pelanggan
Meningkatkan kepuasan pelanggan adalah kunci untuk sukses dalam bisnis.
Pabx Panasonic KX-NS300 Smart IP PBX menyediakan layanan untuk menanggapi dan menindaklanjuti permintaan pelanggan.
Built -in Auto Attendant / Voice Message System
Sebagai fitur standar, KX-NS300 dapat menghubungkan pelanggan ke bagian yang sesuai atau operator dengan permintaan mereka dalam panggilan routing dengan panduan suara. Hal ini juga dapat mendorong pelanggan untuk meninggalkan pesan suara ketika operator sedang pergi.
Peningkatan Sistem Voice Mail
Pabx Panasonic KX-NS300 Smart IP PBX dapat diperluas untuk sistem pesan suara yang dapat merekam maksimal 24 saluran dan 400 jam. KX-NS300 juga mengirim e -mail untuk memberitahu Anda bila Anda memiliki pesan suara baru . Pesan juga dapat diterima sebagai lampiran fi les dan diteruskan . E -mail Notifi kation juga dapat dikirim untuk panggilan tidak terjawab di mana pelanggan tidak meninggalkan pesan, memungkinkan Anda untuk dengan cepat menghubungi pelanggan.
Auto Recording dan Backing up Percakapan
Fungsi Sistem Pesan Suara dapat digunakan untuk secara otomatis merekam percakapan dengan pelanggan . mencatat
data suara dapat secara otomatis disimpan ke memori USB atau server eksternal melalui internet , dan mendengarkan ketika diperlukan . Data dapat digunakan untuk memahami masalah atau peluang yang berkaitan dengan layanan pelanggan
Continually Improving Customer Service
Hal inisangat penting untuk memahami perubahan kebutuhan pelanggan dan meningkatkan dukungan yang diberikan oleh staf. Terus melakukan langkah-langkah mengarah pada peningkatan layanan pelanggan.
Call Centre Solusi
Pabx Panasonic KX-NS300 Smart IP PBX mencakup fungsi routing panggilan lanjutan untuk perusahaan kecil hingga menengah pusat ukuran panggilan . Fungsi ini dapat digunakan tanpa eksternal Server CTI . Lebih penerimaan efi sien panggilan memungkinkan Anda untuk secara efektif memanfaatkan sumber daya yang terbatas untuk membantu meningkatkan layanan pelanggan .
  • ‑ Queue Announcement
  • ‑ Priority Routing for VIP Calls
  • ‑ Uniform Call Distribution (UCD)
  • ‑ Report per Agent/Group
  • ‑ 1:N Ringing (Group Ringing)/Delayed Ringing
  • ‑ Intercept Routing/Busy on Busy
  • Monitor per Agent/Group
  • ‑ Busy Override
Automatic Voice Guidance for Customers
Penelepon dapat mengenali posisi mereka dalam antrian melalui suara bimbingan. Mereka kemudian dapat memutuskan apakah akan tinggal di antrian atau tinggalkan pesan dan menutup telepon, sesuai dengan situasi.
Monitoring Callers and Call History Report
Pengawas dapat memantau status dari penelepon, agen, dan group extension, untuk memahami masalah di tempat dan meningkatkan call center mereka. Laporan juga dapat digunakan untuk memahami masalah atau peluang berkaitan dengan layanan pelanggan, didukung panggilan data yang direkam dapat dan mengembalikan melalui jaringan yang diperlukan.
Integrating with a Variety of Applications
Fungsi Built-in Call Centre Solusi dapat diperluas sesuai dengan call center yang lebih canggih oleh menginstal CA Operator Console, CA Supervisor, dan CA Module, dan aplikasi yang mendukung.
Misalnya, memasang CA Pengawas memungkinkan pengawas untuk mendengarkan pembicaraan agen dan mengambil alih panggilan. Hal ini memungkinkan seorang supervisor untuk mengambil melalui panggilan untuk menangani pelanggan ketika agen tidak dapat melakukannya.
Smart Remote Extension
Bisnis baru membutuhkan pelanggan dan anggota staf dihubungi di mana saja dan kapan saja. Selama KX-NS300 adalah di lingkungan yang dapat terhubung ke internet, dapat mengaktifkan telepon IP menjadi digunakan sebagai ekstensi untuk dengan mudah menghubungi orang-orang.
Remote Extension Setup
Jika Anda memiliki koneksi internet, KX-NS300 memungkinkan Anda dapat dengan mudah menginstal telepon IP di lokasi yang jauh dari ce pejabat, seperti rumah teleworkers, ponsel pekerja menggunakan softphone pada smartphone. Menghubungkan dengan jaringan IP memungkinkan telepon IP
* untuk digunakan sebagai KX-NS300 ekstension, tanpa perlu setiap router atau perangkat tambahan.
* KX-NT500 seri, seri KX-UT, dan telepon SIP pihak ketiga yang didukung.
Menggunakan Smartphone sebagai Extensions
Softphones pada smartphone yang digunakan oleh pekerja mobile dapat dipasang sebagai ekstension KX-NS300, yang berarti mereka tidak akan melewatkan panggilan dengan catatan selama mereka berada dalam lingkungan Wi-Fi/3G/LTE.
One Numbered Extension
Telepon IP seperti telepon meja atau softphone dapat dipasangkan untuk menggunakan satu nomor. Hal ini memungkinkan pelanggan untuk dengan mudah menghubungi staf, terlepas dari apakah mereka berada di dalam atau di luar kantor.
Berbagai Metode Komunikasi untuk Membuat Kerja Lebih Efficient
Metode komunikasi yang fleksibel sangat penting dalam situasi bisnis saat ini. Komunikasi Assistant (CA) dari Panasonic dan aplikasi pihak ketiga Anda dengan metode komunikasi untuk memenuhi kebutuhan Anda.
CA Basic-Express/CA PRO Untuk Produktivitas Pribadi
Anda dapat dengan mudah melakukan panggilan hanya dengan mencari dari daftar kontak. Anda juga dapat melihat status telepon dan status PC karyawan di daerah terpencil kamar atau cabang dari PC di meja kerja anda.
Mengintegrasikan Microsoft Exchange Server dengan CA
Ketika Microsoft Exchange Server terintegrasi dengan CA Client, Anda Kehadiran secara otomatis akan berubah sesuai dengan isi kalender Exchange.
Menghubungkan dengan Aplikasi Panasonic Mitra
Anda dapat menghubungkan dengan CA dan aplikasi Panasonic mitra untuk menyediakan berbagai solusi.
pengangkatan Reminder Anda dapat menggunakan text to speech untuk kerahasiaan pelanggan. Pelanggan dapat kemudian ikuti panduan untuk memeriksa dan mengubah jadwal, dan Anda dapat melihat hasil pada PC.
Mobile Communication
Bahkan ketika Anda jauh dari supervisor, Anda dapat menggunakan softphone untuk memeriksa keberadaan supervisor dan menanyakan pilih metode yang tepat dengan mengunakan fitur seperti pesan teks, video, atau voice chat.